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Data that used to take the general manager days to report on, can now be seen within hours due to the elimination of manual inputs.
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By using an API-led approach to connectivity, Buffalo Wild Wings was able to integrate their POS system to not one, but three systems-–creating a unique solution that provides their restaurant chains with unprecedented visibility into their beer inventory. MuleSoft underpins Buffalo Wild Wings’ integration strategy that connects the flow sensors, Beerboard and the POS database through the above web services APIs. In this request, information such as the brewery, beer name, style of beer and the restaurant requesting the beer are passed as a JSON message. In this request, required item information such as a PLU number, an item name and item descriptors are passed as a JSON messageĬreateTicket API – Allows external parties (such as the manager of a restaurant) to request a new ServiceNow ticket be generated for a new beer request. SalesData API – Allows external parties (restaurant managers, for example) to request beer sales for a specific location over a specified period of timeĬreateItem API – Automatically creates a new item record in the company’s master data management system. Some of the APIs that Buffalo Wild Wings created include: These connections are enabled by API-led connectivity, an integration approach that connects these systems through modern, managed APIs by exposing the underlying data. So how did Buffalo Wild Wings integrate three applications with their POS system? APIs. MuleSoft’s Anypoint Platform, the integration platform enabling real-time inventory data There are multiple remote sensors on the taps at Buffalo Wild Wings outletsīeerboard, the beer management system that monitors and captures pour data The flow sensor, which is responsible for measuring the flow of beer. The POS database, which contains sales data. How Buffalo Wild Wings integrates POS systems using MuleSoftīuffalo Wild Wings turned to MuleSoft to implement an IoT solution, which gathers data from their POS system and multiple other systems, in order to accurately predict consumer tastes and optimize inventory planning. One of our customers, Buffalo Wild Wings, realized numerous benefits from integrating their POS systems with the rest of their technology stack. As you may imagine, if the supermarket integrates the POS system with other applications within their technology stack, they may also achieve other business benefits. The above example shows the benefits that a supermarket can witness by simply integrating a POS system with their ERP. In addition, they can also save time by eliminating the need to enter data manually, as the integration will automatically surface data in real-time in both systems. By fully integrating the POS system with the ERP system, however, this supermarket can ensure accurate, error-free reporting of their data. This not only improves the customer experience, but enhances the efficiency of operations.
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if the POS system holds data on recent purchases at the supermarket, then in order to transfer that data to ERP, the employee will have to input that information again in the ERP system in order to ensure proper accounting of the supermarket’s cash flow. The supermarket also has a separate ERP system to manage accounting, procurement and other processes. Take, for example, a supermarket that has POS system that all of its chains use.